FAQ

Note:
Please be aware that due to the nature of our industry, estimated shipping and availability dates may be subject to change at any time. Companies sometimes push back the launch dates of new products for various reasons. These unusual happenings are beyond our control.

ccchef will not be held liable for delays in shipping due to these changes, and will notify you immediately regarding any changes. Please keep that in mind before pre-ordering.

You will be charged for the full price of the item at the checkout page. The total price on the checkout page is the final amount that you have to pay to successfully place your pre-order. You will not be charged for anything else later on.

If you'd like to cancel your pre-order and it hasn't been shipped yet, please contact us here, and we will assist you immediately.

Buyer's assistance program:
We are always seeking to help of our customers, If there is any product that is not available on our website, please do not hesitate to contact us at support@ccchef.com and our team will help acquire it for you from the best local retail stores at the best prices.